Shipping discounts
Take money off delivery, or make it free, either automatically or when shoppers enter a code. You can set a minimum spend or quantity and choose which countries qualify.
Set it up
- In the app, go to Discount Campaigns and click Create a campaign.
- Find Shipping discount and click Create.
- Under Discount method, choose Discount code or Automatic discount.
- Enter a Campaign name. For a code, type the Discount code or click Generate random code.
- Under Minimum purchase requirements, choose No minimum requirements, Minimum cart total or Minimum quantity of items, and enter the amount.
- Under Discount, pick the Shipping discount type: Percentage, Fixed amount or Free shipping, and enter the value.
- Under Countries, choose All countries or Selected countries (see below).
- Check Combinations, Customer selection and Schedule, then click Create shipping discount.
Automatic or code
An Automatic discount applies at checkout to every order that qualifies, with no code. A Discount code only applies when the shopper enters it at checkout. Codes are saved in capitals.
Countries
Countries are entered as two-letter country codes, separated by commas, for example GB, US, CA.
- All countries: the discount applies everywhere. Add codes under Excludes to leave some countries out, or leave it blank.
- Selected countries: the discount applies only to the countries listed under Apply to.
The check uses the shipping address at checkout. Until the shopper has entered an address, the discount isn’t held back by country.
Fixed amounts and cheap rates
With a Fixed amount, the Allow discount greater than shipping cost box decides what happens when the amount is more than a rate costs:
- Ticked: that rate becomes free.
- Unticked: the discount only goes on rates that cost at least the discount amount. Cheaper rates stay at full price.
What shoppers see
At checkout the discount shows against the delivery cost, labelled “FREE SHIPPING”, for example, or “10% OFF DELIVERY” for a percentage. It applies to every shipping rate that qualifies.
To show a “spend more for free shipping” progress bar in the cart, use a cart goal with a shipping reward instead.
Good to know
- A Minimum cart total is checked against the cart’s products, in your store currency, and converted for shoppers paying in another currency.
- Shipping discounts combine with order and product discounts by default, so cart goals and product offers still apply. They can’t combine with other shipping discounts.
- To limit a discount to named shipping rates, or to bundle free shipping with money off products in a single code, use an advanced discount code.
- Customer selection is All customers for now; customer segments are marked as coming soon.
Stuck? Email hello@behaviour-discounts.co.uk with your store address and what you’re trying to set up.