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Free gifts
Run a free gift with purchase: when the cart reaches an amount or contains the products you choose, the gift goes in at 100% off. You decide whether it’s added automatically or the shopper picks it from a popup.
Set it up
- In the app, go to Discount Campaigns and click Create a campaign.
- Find Free gift and click Create.
- Enter a Campaign name. Only you see it.
- Under When to give the gift, choose:
- Cart subtotal reaches a threshold, then enter the Cart subtotal threshold, or
- Specific products are in the cart, then choose Specific products or a Collection and set the Minimum quantity in cart.
- Under How customers receive the gift, pick Auto-add to cart, Show popup or Manual (explained below).
- Under The gift, choose the gift. For auto-add you pick exact variants; for the other options you pick products and the shopper chooses the variant. Set the Gift quantity.
- Check Combinations, Customer selection and Schedule, then click Create campaign.
How shoppers get the gift
| Option | What happens |
|---|---|
| Auto-add to cart | The gift is added as soon as the cart qualifies and taken out again if it stops qualifying. |
| Show popup | A popup invites the shopper to choose from your gift products. If there’s only one in-stock option to choose, it’s added straight away instead. You can set a Popup heading (optional) and Popup body (optional). |
| Manual | No prompt. The shopper adds the gift product themselves and it’s free once the cart qualifies. |
The gift line shows at 100% off with the message “FREE GIFT”. The popup’s look is set under Customise > Gift Selection Popup.
Adding the gift and showing the popup are done by the app embed, so it must be turned on in your theme. See Storefront display.
Spend tiers
For gifts that unlock at a cart subtotal, two extra options appear:
- Show on the cart goal progress bar: the cart goal bar counts down to this gift alongside your cart goals, for example “Spend £20 more for free Silver Hoops”. See Cart goals.
- Replace gifts from lower spend tiers: once the cart reaches this gift’s threshold, gifts from free gifts with a lower threshold are taken out, so the shopper gets this gift instead of both.
Good to know
- The gift itself doesn’t count towards the threshold, so adding it can’t unlock itself.
- With Auto-add to cart, each picked variant is added once, up to the Gift quantity. When you edit the campaign, the app warns you if a picked variant can’t currently be sold, because an unavailable gift can’t be added.
- If a shopper removes an auto-added gift while their cart still qualifies, it’s added back the next time the cart changes.
- If another discount in the cart doesn’t combine with product discounts, Shopify may drop the gift’s discount. When that happens the app takes the gift out rather than charge for it. Leave Combinations ticked to avoid this.
- For a collection trigger, the products in the collection are read when you save. If you add products to the collection later, open the free gift and save it again.
- Gifts use real stock, so keep an eye on inventory for your gift products.
Stuck? Email hello@behaviour-discounts.co.uk with your store address and what you’re trying to set up.